Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a tracking number via email.
Please note: Some performance parts are made-to-order or drop-shipped directly from the manufacturer, which may extend lead times. In these cases, we’ll contact you with updated ETA details.

Shipping Methods & Carriers

We primarily ship through UPS, FedEx, and USPS depending on the item size, destination, and vendor location.

  • Standard Ground shipping is the default option for most products.

  • Expedited shipping may be available on select items — please contact us prior to checkout if you need express delivery.

  • Oversized or freight items (e.g., exhausts, body kits, engines) may require LTL freight shipping and additional delivery coordination.

Estimated Delivery Times

Most in-stock items typically arrive within:

  • 2–7 business days within the continental U.S.

  • 7–14 business days for Alaska, Hawaii, and U.S. territories.

Drop-shipped and made-to-order items may take up to 2–4 weeks, depending on the manufacturer’s production and inventory.

Multiple Shipments

Because we source from multiple vendors and warehouses, your order may arrive in separate packages.
Each shipment will have its own tracking number, and you will not be charged extra shipping for split deliveries.

Shipping Rates

Shipping rates are calculated at checkout based on weight, dimensions, and destination.
Occasionally, we may offer free shipping promotions on select items or orders over a certain amount — any such promotions will be clearly noted on the product page.

International Shipping

We currently ship within the United States only.
For international customers, please contact us directly at sales@flhighperformance.com to discuss special arrangements or freight forwarding options.

Order Tracking

Once your order ships, you’ll receive an email with tracking information.
Please allow up to 24–48 hours for tracking details to update after you receive your shipping confirmation.

Address Accuracy

Please double-check your shipping information before completing your order.
FL High Performance is not responsible for delays or losses due to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, contact us within 7 days of delivery (or expected delivery date) at sales@flhighperformance.com with your order number and photos (if applicable).
We’ll work with the carrier or manufacturer to resolve the issue promptly.

Questions

If you have any questions about shipping, order status, or lead times for specific brands, email us anytime at sales@flhighperformance.com or use the Contact Us page on our website.